Contact Us

We're here to help you plan your perfect Dubai experience

Get in Touch

Our team of Dubai experts is ready to assist you with booking inquiries, custom requests, or any questions about our premium experiences.

Address

7 Martin Square
New Dylan, PH6 2HW
United Kingdom

Phone

+44 344 274 3469

Available: Mon-Fri 9 AM - 6 PM (GMT)

Email

info@dubaielevate.com

We respond within 24 hours

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Saturday: 10:00 AM - 4:00 PM (GMT)
Sunday: Closed

Send Us a Message

Fill out the form below and our team will get back to you as soon as possible.

Frequently Asked Questions

How far in advance should I book an experience?

We recommend booking at least 3-5 days in advance for most experiences. For peak seasons (December-February, school holidays) and special occasions, booking 1-2 weeks ahead is advisable to secure your preferred date and time.

Can I modify or cancel my booking?

Yes, most experiences can be modified or canceled up to 48 hours before the scheduled date for a full refund. Some premium experiences may have different cancellation policies, which will be clearly noted during booking.

Do you offer custom experiences or group bookings?

Absolutely! We specialize in creating bespoke Dubai experiences for special occasions, corporate events, and group celebrations. Contact our team with your requirements, and we'll design a custom package just for you.

Are there age restrictions for the experiences?

Age restrictions vary by experience. Some venues like rooftop bars require guests to be 21+, while others are family-friendly. The age requirements are clearly listed on each experience page under "Experience Details."

What is included in the experience price?

Each experience includes different elements, which are detailed on the individual product pages. Generally, our packages include priority access, reserved seating or spaces, welcome amenities, and often food/beverage credits.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal. All transactions are processed securely through our payment gateway.